Role

Product Design, UX Research, UI Design

Timeline

February 2023 - June 2023

Tools

Figma, Miro, Useberry, ClickUp

Role

Product Design, UX Research, UI Design

Timeline

February 2023 - June 2023

Tools

Figma, Miro, Useberry, ClickUp

EchoVault is a user-friendly mobile application designed to demystify the often-intimidating world of digital currencies, making them accessible and manageable for everyone, regardless of their experience level in the crypto space. EchoVault's design philosophy is deeply rooted in the user experience, drawing inspiration from leading fintech platforms to deliver an exceptionally user-friendly interface.

The application's core functionality revolves around its intuitive interface, which resonates with familiarity akin to traditional banking apps, yet is powerful enough to manage complex cryptocurrency operations. This seamless integration of simplicity and functionality makes navigation and operation straightforward for all users, from crypto novices to seasoned investors. EchoVault offers comprehensive management tools, allowing users to buy, sell, store, and exchange a wide range of cryptocurrencies from a single, convenient location. This all-in-one approach eliminates the need for multiple platforms, streamlining the user's crypto journey

Problem Statement

People interested in using cryptocurrencies often find it hard to get started and manage their investments. Most apps are either too complicated or don't have all the features they need. They want a simple app that lets them buy, sell, and keep an eye on their cryptocurrencies just like they do with their regular money in a bank app. Right now, without a friendly and complete tool, many are hesitant to try or struggle to keep up with their crypto investments. EchoVault plans to solve this by offering an easy-to-use app that combines the best of a bank app with everything needed for cryptocurrency. This way, users can feel confident and stay on top of their digital money.

My Contribution

I was the one-man army product designer for this project. I identified the problem, user personas, user research / testing, UI design, UX design, and facilitated the design hand-off to developers.

Solution

EchoVault aims to redefine cryptocurrency management by combining an intuitive, user-friendly interface with comprehensive transaction capabilities . The solution focuses on simplifying the crypto experience while providing advanced features that cater to both beginners and seasoned users. A key feature of EchoVault is the ease of cryptocurrency purchases, mirroring the simplicity of online shopping. Users can make crypto transactions with just a few taps, significantly lowering the entry barrier for new users. The app also integrates fiat money management, enabling users to deposit, view, and manage their traditional currency alongside their digital assets. This dual-functionality addresses a significant gap in the market, offering users a unified financial experience.

Objectives & Goals

Objectives:


Intuitive Interface and Navigation:

  • Design a clean, clear, and intuitive interface that mirrors the best practices of leading fintech apps, ensuring users feel at home from their first use.

  • Implement an onboarding process that gently guides new users through the app's features, instilling confidence and understanding.


Simplified Cryptocurrency Transactions:

  • Make buying, selling, and trading cryptocurrencies as easy as a few taps, akin to making a purchase in a familiar online store.

  • Ensure that reviewing transaction histories, checking balances, and receiving notifications about account activity are straightforward and user-friendly.

Objectives:


Intuitive Interface and Navigation:

  • Design a clean, clear, and intuitive interface that mirrors the best practices of leading fintech apps, ensuring users feel at home from their first use.

  • Implement an onboarding process that gently guides new users through the app's features, instilling confidence and understanding.


Simplified Cryptocurrency Transactions:

  • Make buying, selling, and trading cryptocurrencies as easy as a few taps, akin to making a purchase in a familiar online store.

  • Ensure that reviewing transaction histories, checking balances, and receiving notifications about account activity are straightforward and user-friendly.

Objectives:


Intuitive Interface and Navigation:

  • Design a clean, clear, and intuitive interface that mirrors the best practices of leading fintech apps, ensuring users feel at home from their first use.

  • Implement an onboarding process that gently guides new users through the app's features, instilling confidence and understanding.


Simplified Cryptocurrency Transactions:

  • Make buying, selling, and trading cryptocurrencies as easy as a few taps, akin to making a purchase in a familiar online store.

  • Ensure that reviewing transaction histories, checking balances, and receiving notifications about account activity are straightforward and user-friendly.



Seamless Integration of Fiat and Crypto:

  • Enable users to deposit and withdraw fiat money with the same ease as a traditional banking app, providing a cohesive financial experience.

  • Allow users to effortlessly switch between fiat and cryptocurrency accounts, making digital currency a practical choice for everyday transactions.


Performance and Reliability:

  • Ensure the app functions smoothly and reliably, with quick load times and minimal downtime, to maintain a seamless user experience.

  • Regularly update the app to improve performance, introduce new features, and address any issues promptly.



Seamless Integration of Fiat and Crypto:

  • Enable users to deposit and withdraw fiat money with the same ease as a traditional banking app, providing a cohesive financial experience.

  • Allow users to effortlessly switch between fiat and cryptocurrency accounts, making digital currency a practical choice for everyday transactions.


Performance and Reliability:

  • Ensure the app functions smoothly and reliably, with quick load times and minimal downtime, to maintain a seamless user experience.

  • Regularly update the app to improve performance, introduce new features, and address any issues promptly.



Seamless Integration of Fiat and Crypto:

  • Enable users to deposit and withdraw fiat money with the same ease as a traditional banking app, providing a cohesive financial experience.

  • Allow users to effortlessly switch between fiat and cryptocurrency accounts, making digital currency a practical choice for everyday transactions.


Performance and Reliability:

  • Ensure the app functions smoothly and reliably, with quick load times and minimal downtime, to maintain a seamless user experience.

  • Regularly update the app to improve performance, introduce new features, and address any issues promptly.

Context

The application was first launched in 2021 for Android users and was recently updated for iOs, adding basic details to the design without changing the information architecture and user flow. However, it is planned to refresh the application and its content for 2023 with the following requirements.

Stakeholder requirements

Improve the navigation of the interface

Improve the design of the interface

Update the information architecture

Important Feedback

To ensure that EchoVault delivers an exceptional user experience, a comprehensive usability test was conducted. This test aimed to evaluate the app's interface, functionality, and overall ease of use, particularly focusing on its cryptocurrency transaction processes and user interaction flow. Participants representing EchoVault’s target audience were carefully selected to provide diverse and relevant feedback. The test involved observing users as they navigated through key tasks within the app, gathering both quantitative data and qualitative insights. The findings from this usability study were instrumental in refining EchoVault’s design, enhancing its user-friendliness, and ensuring that the app effectively meets the needs and expectations of its users. The iterative design process, informed by this usability test, underscored our commitment to a user-centered approach in developing a seamless and intuitive cryptocurrency management experience

75%

75%

75%

Positive experiences

65% of users appreciated the intuitive layout and easy navigation of the app, with many highlighting the seamless process of buying and selling cryptocurrencies as a standout feature.

65% of users appreciated the intuitive layout and easy navigation of the app, with many highlighting the seamless process of buying and selling cryptocurrencies as a standout feature.

65% of users appreciated the intuitive layout and easy navigation of the app, with many highlighting the seamless process of buying and selling cryptocurrencies as a standout feature.

15%

15%

15%

Neutral experiences

15% of users found the app's interface familiar and functional but did not see significant advantages over other existing apps. The simplicity of the app was seen as adequate by these users, who suggested additional advanced features for experienced crypto users

15% of users found the app's interface familiar and functional but did not see significant advantages over other existing apps. The simplicity of the app was seen as adequate by these users, who suggested additional advanced features for experienced crypto users

15% of users found the app's interface familiar and functional but did not see significant advantages over other existing apps. The simplicity of the app was seen as adequate by these users, who suggested additional advanced features for experienced crypto users

10%

10%

10%

Negative experiences

10% of users experienced difficulties in understanding some of the more complex features, such as market analytics, suggesting a need for more intuitive design . Issues were reported with the clarity of certain transaction processes, with some users finding them less straightforward than expected.

10% of users experienced difficulties in understanding some of the more complex features, such as market analytics, suggesting a need for more intuitive design . Issues were reported with the clarity of certain transaction processes, with some users finding them less straightforward than expected.

10% of users experienced difficulties in understanding some of the more complex features, such as market analytics, suggesting a need for more intuitive design . Issues were reported with the clarity of certain transaction processes, with some users finding them less straightforward than expected.

User insights

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New users found EchoVault extremely easy to learn and use. The intuitive interface allowed them to quickly understand how to navigate and perform basic operations.

New users found EchoVault extremely easy to learn and use. The intuitive interface allowed them to quickly understand how to navigate and perform basic operations.

New users found EchoVault extremely easy to learn and use. The intuitive interface allowed them to quickly understand how to navigate and perform basic operations.

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Many users expressed increased confidence in making transactions due to the clear, step-by-step process and the visible security features within the app.

Many users expressed increased confidence in making transactions due to the clear, step-by-step process and the visible security features within the app.

Many users expressed increased confidence in making transactions due to the clear, step-by-step process and the visible security features within the app.

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Some experienced users suggested the inclusion of more advanced features and customization options.

Some experienced users suggested the inclusion of more advanced features and customization options.

Some experienced users suggested the inclusion of more advanced features and customization options.

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A few users felt overwhelmed by the amount of information presented, particularly in the market analytics section.

A few users felt overwhelmed by the amount of information presented, particularly in the market analytics section.

A few users felt overwhelmed by the amount of information presented, particularly in the market analytics section.

Competitor Analysis

An analysis of competitors was performed to determine their strengths and weaknesses, and to guide the development of the EchoVault App's functionality and information organization.

User Persona

A persona was built based on the data collected to help drive decision making and keep the product focused on solving users pain points, frustrations, and goals.

Age: 27

Location: Florida

OcUPAtion: Marketing Specialist

ARchetype: The noob

ObjetivES:

pain points:

Michael Santana, 29, is a Marketing Specialist venturing into the world of cryptocurrencies. With moderate tech skills and a basic grasp of financial concepts, he seeks to understand and invest in digital currencies.He is particularly cautious about the security of his investments, preferring platforms that offer straightforward and user-friendly interfaces. Initially, he plans to make small investments as he familiarizes himself with the cryptocurrency landscape, indicating a prudent and methodical approach to new financial ventures.

Profile:

  1. Feels intimidated by the complexity of existing crypto platforms.

  2. Feeling uncertain about making informed investment choices due to a lack of comprehensive, beginner-friendly market insights

  3. Worrying about the safety and security of his investments and personal information in the digital currency space.

  4. Struggling to grasp the intricate details and technical jargon commonly associated with cryptocurrencies.


  • Understand the basics of cryptocurrencies.

  • Begin investing with small amounts.

  • Prioritize transaction security.

  • Explore diverse cryptocurrencies to diversify investments.

"I'm eager to invest in crypto, but the complexity and security concerns of most platforms are really overwhelming for me."

Michael Santana

personality:

Metódico

Practical

Detail orientation

Certain

MosCoW

A MoSCoW was created to evaluate those design functionalities and opportunities that where considered mandatory, should, could be and are not neccesary.

Must Have

Basic Cryptocurrency Transactions

User-Friendly Interface

Real-Time Market Analytics

Fiat and Crypto Integration

Should Have

Contact Integration for Transactions

Multi-Currency Support

Responsive Customer Support

A notification system to alert the user of any updates or new features

Could Have

Advanced Trading Features

Integration with Banks or Payment Services

Customizable Alerts and Notifications

Regular Feature Updates Based on User Feedback

Won´t Have

Extremely Complex Trading Tools

Extensive Margin Trading Options

Investment Advisory Services

Content Map

Now we'll create the content map, which provides an overview of the content we need in our app, to cover more information later, serves as a roadmap for creating and organizing content in a product, and helps ensure that the product final meets the needs and expectations of the target audience.

User Flow

For the development of the user flowchart it was crucial to understand the information provided by the automated database that would be associated with the app and would load user data and subscription types, as well as group the types of services according to their functions.

Medium-Fidelity Prototype

The development of wireframes focused on the creation of frames are related to technical support services, technical service, home and the assistance bar.

Below is a sample of a low-fidelity visual representation of the layout and functionality of the app. It shows the structure of the screen, and the placement of elements such as text, images, buttons, pop-ups, forms, etc.

Home Screen

The home page is one of the main changes made, since it proposes:


Top Bar: Includes the app's navigation menu and a shortcut to user settings, typically represented by iconography that users recognize globally (like the hamburger menu for navigation and a gear for settings).


Balance Display: Prominently features the user's current cryptocurrency balance in both digital currency and its equivalent fiat value, allowing for immediate understanding of one's financial standing.


Quick Action Buttons: These are direct access buttons for "Top up," "Swap," and "Cards," which are frequently used features, strategically placed for easy reach.


Transaction History: A list of recent transactions provides a quick overview of recent account activity, with the option to see all for a more detailed view.

Spending Overview: A graphical representation of spending over time, giving the user quick insights into their financial trends.

Contacts Section: Visual icons representing the user's contacts for quick transactions, enhancing the social and practical usability of the

Portfolio Screen

The portfolio screen serves as a comprehensive control panel for the user's investments, emphasizing at-a-glance readability and quick action capabilities. By showcasing the total portfolio value prominently and providing immediate access to transactional functions, the screen facilitates active portfolio management.


Portfolio Value: At the top, the user's total portfolio value is displayed in both cryptocurrency and fiat currency, giving a clear and immediate financial snapshot.


Primary Action Buttons: Located just below the portfolio value, buttons for key actions such as "Send," "Receive," "Buy," and "Analytics" are strategically placed for easy access to common transactions and data review.

Cryptocurrency List: This is the 'My Crypto' section where individual cryptocurrencies owned by the user are listed with their current value in fiat currency and the amount held. It provides a quick reference to assess the distribution of investments.

Watchlist: Adjacent to the 'My Crypto' tab is the 'Watchlist' section, which allows users to monitor the performance of other cryptocurrencies that they may be interested in buying or tracking for market trends.

Performance Graphs: Next to each cryptocurrency, there is a small graph icon indicating performance over time, which provides a visual trend summary without leaving the portfolio overview.

EchoVault Visual Design - Branding

The EchoVault app showcases a sleek and user-friendly branding design, characterized by a modern color palette of blues and greens that evoke trust and growth. Its clean, sans-serif typography ensures readability, while the consistent and intuitive iconography promotes easy navigation. The thoughtful use of space and personalized imagery lends a friendly and engaging touch to the overall user experience, underpinning the app's commitment to simplicity and security in the complex world of cryptocurrency.

Solution | Hi-Fi Prototype

Solution | Hi-Fi Prototype

Solution | Hi-Fi Prototype

Home Screen

Designed with clarity and convenience in mind, it provides a snapshot of your current balance and quick access to essential functionalities such as topping up your wallet, swapping currencies, and managing your cards. The transaction history is immediately accessible, offering transparency and control over your spending.

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Analytics

EchoVault's Analytics section is a comprehensive financial tracking tool that enables users to monitor their spending and income with meticulous detail. Users can interact with dynamic charts illustrating their financial activity over various time periods, such as weekly or monthly views. The spending breakdown is categorized by types of transactions, such as restaurants, groceries,and services, providing a clear picture of where money is being allocated.

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